GoDaddy Email IMAP SMTP Setup Guide

Complete configuration guide for GoDaddy Email and Workspace Email IMAP SMTP settings for any email client including Outlook, Thunderbird, and Apple Mail

Quick GoDaddy Email Settings

IMAP Settings (Incoming Mail)

Server:imap.secureserver.net
Port:993
Security:SSL/TLS

SMTP Settings (Outgoing Mail)

Server:smtpout.secureserver.net
Port:587 or 465
Security:STARTTLS or SSL

Before You Start

GoDaddy Email Types

This guide works for both GoDaddy Email (legacy) and GoDaddy Workspace Email (Microsoft 365-based).

  • Ensure you have an active GoDaddy Email or Workspace Email account
  • Know your complete email address and password
  • Have your email client ready for configuration
  • Check if you have GoDaddy Email (legacy) or Workspace Email (Office 365)

Step 1: Identify Your GoDaddy Email Type

GoDaddy Email (Legacy)

  • Webmail URL: email.secureserver.net
  • Basic email features
  • Uses GoDaddy's own email servers
  • Usually older accounts

GoDaddy Workspace Email

  • Webmail URL: outlook.office365.com
  • Microsoft 365 features
  • Uses Microsoft's servers
  • Newer accounts and upgrades

Step 2A: GoDaddy Email (Legacy) Configuration

Microsoft Outlook Configuration

  1. Open Outlook and go to File → Add Account
  2. Choose "Manual setup or additional server types"
  3. Select "POP or IMAP"
  4. Enter your account information:
    • Your Name: [Your full name]
    • Email Address: [your-email@yourdomain.com]
    • Account Type: IMAP
    • Incoming mail server: imap.secureserver.net
    • Outgoing mail server: smtpout.secureserver.net
    • User Name: [your complete email address]
    • Password: [Your email password]
  5. Click "More Settings" → "Advanced" tab
  6. Set incoming server port to 993 with SSL encryption
  7. Set outgoing server port to 587 with STARTTLS encryption
  8. Check "My outgoing server requires authentication"

Mozilla Thunderbird Configuration

  1. Open Thunderbird and go to File → New → Existing Mail Account
  2. Enter your name, GoDaddy email address, and password
  3. Click "Configure manually" if auto-detection fails
  4. Set the following settings:
    • Incoming: IMAP, imap.secureserver.net, Port 993, SSL/TLS
    • Outgoing: SMTP, smtpout.secureserver.net, Port 587, STARTTLS
    • Username: your complete email address
    • Authentication: Normal password
  5. Click "Re-test" and then "Create Account"

Apple Mail Configuration

  1. Open Mail app and go to Mail → Preferences → Accounts
  2. Click the "+" button to add a new account
  3. Select "Other Mail Account"
  4. Enter your name, GoDaddy email address, and password
  5. Configure manually if needed:
    • Incoming Mail Server: imap.secureserver.net
    • Outgoing Mail Server: smtpout.secureserver.net
    • Use SSL for both incoming and outgoing
    • Incoming port: 993, Outgoing port: 587
  6. Click "Sign In" to complete the setup

Step 2B: GoDaddy Workspace Email Configuration

Workspace Email Note

GoDaddy Workspace Email uses Microsoft 365 servers. Use the same settings as Outlook.com.

Workspace Email Settings:

IMAP Settings

  • Server: outlook.office365.com
  • Port: 993
  • Security: SSL/TLS

SMTP Settings

  • Server: smtp.office365.com
  • Port: 587
  • Security: STARTTLS

Note: For Workspace Email, follow the same configuration steps as above but use the Office 365 server settings.

Alternative Port Settings

If Standard Ports Don't Work

SMTP Alternative Settings

  • Port 465 with SSL/TLS encryption
  • Port 25 (usually blocked by ISPs)
  • Port 80 (non-secure, not recommended)

POP3 Settings (Alternative to IMAP)

  • Server: pop.secureserver.net
  • Port: 995 with SSL/TLS
  • Port 110 (non-secure)

Mobile Device Configuration

iPhone/iPad Setup

  1. Go to Settings → Mail → Accounts
  2. Tap "Add Account" → "Other"
  3. Tap "Add Mail Account"
  4. Enter your email details
  5. Use the IMAP/SMTP settings above

Android Setup

  1. Open Email app or Gmail
  2. Tap "Add Account" → "Other"
  3. Choose "Personal (IMAP)"
  4. Enter your email and password
  5. Configure with the settings above

Troubleshooting Common Issues

Authentication Failed Error

  • Verify your complete email address and password
  • Check if your GoDaddy email account is active
  • Ensure you're using the correct server settings for your email type
  • Try resetting your email password in GoDaddy control panel

Connection Issues

  • Check your internet connection and firewall settings
  • Verify the server names and ports are correct
  • Try alternative SMTP port 465 with SSL
  • Contact your ISP if they block email ports

Wrong Email Type Settings

  • Check your GoDaddy control panel to identify email type
  • Try both legacy and Workspace Email settings
  • Contact GoDaddy support to confirm your email service type
  • Consider upgrading to Workspace Email for better features

Emails Not Syncing

  • Check your IMAP folder subscriptions
  • Verify sync settings in your email client
  • Try refreshing or restarting your email client
  • Check GoDaddy email storage quota

Security Best Practices

  • Use strong, unique passwords for your GoDaddy email account
  • Always use SSL/TLS encryption for email connections
  • Keep your email client software updated
  • Regularly backup important emails
  • Monitor your account for suspicious activity

Frequently Asked Questions

How do I know if I have GoDaddy Email or Workspace Email?

Check your webmail URL. Legacy GoDaddy Email uses email.secureserver.net, while Workspace Email uses outlook.office365.com.

Can I upgrade from GoDaddy Email to Workspace Email?

Yes, you can upgrade through your GoDaddy control panel. Workspace Email offers more features and better integration with Microsoft Office.

Why can't I send emails but can receive them?

This is usually an SMTP configuration issue. Check your outgoing server settings, port, and authentication requirements.

Do I need to configure anything in my GoDaddy control panel?

Usually no, but ensure your email account is active and has sufficient storage. IMAP access should be enabled by default.